Deel vs Remote for PR Agencies: A Collective Agreement Worksheet
An account director in Milan resigned and discovered a notice period set by the national collective agreement rather than by the contract the agency had drafted. Italian collective agreements, known as CCNLs, override whatever a template contract says about notice, severance, and job grade, and most agencies don't find that out until someone leaves.
Deel vs Remote for a strategic PR or communications agency comes down to which provider maps a role correctly to the applicable collective agreement, since that grade sets pay floors and leave entitlements the agency is bound to for the entire employment, not just at the point of hire. Work through this worksheet before staffing the next overseas account role.
Vendors Covered in this Article
Disclosure: We may earn a commission if you buy through some links on this page. It doesn't change what we recommend.
Question one: does this country's employment run through a collective agreement at all?
Not every country ties employment terms to a sector-wide collective agreement, but a meaningful number of European markets do, and Italy's CCNL system is one of the more consequential examples for a services business. Ask directly, for each country you're hiring in, whether a collective agreement applies to the role and, if so, which one, since PR and communications work can sometimes map to more than one sector agreement depending on how the role is classified. Get this answer from the platform in writing before assuming a generic employment contract covers it.
Question two: does the platform grade the role correctly, or just default to a floor?
Collective agreements typically define job grades or levels, each with its own pay floor, leave entitlement, and notice period, and an account director should be graded differently than an account coordinator even within the same collective agreement. A platform that defaults every hire to the lowest applicable grade to minimize statutory cost is setting the agency up for a dispute later, when an employee or a labor inspector points out the role was actually senior enough to warrant a higher grade. Ask the platform to walk through its grading methodology for the specific role before you sign off.
Question three: what does the collective agreement actually require at termination?
Notice periods, severance calculations, and even the grounds on which an employer can end the relationship are frequently set by the collective agreement rather than by the individual employment contract, and these terms can run considerably longer or more restrictive than what a US-based agency would expect from an at-will employment mindset. Confirm the actual termination terms for the specific grade and tenure before you make a staffing decision you might need to unwind later, since ending an underperforming hire abroad can take considerably more time and cost than agencies typically budget for.
Question four: how fast do you actually need this seat filled?
Once the collective agreement and grading questions are settled, the practical difference between Deel and Remote comes down to onboarding speed and entity presence in the specific country. For a fast-moving new-business win that needs an account lead staffed within weeks, Deel's faster contracting is the more practical default, provided the grading and collective agreement questions have already been answered correctly rather than glossed over in the rush.
Question five: is this a standing team or a single-client engagement?
A standing regional team that will carry multiple client accounts over years benefits from Remote's entity-owned structure, both because it supports a more durable employment relationship and because an agency managing a larger local team benefits from having its own entity's standing in the country rather than relying entirely on a third party's infrastructure. A single-client engagement with a defined end date leans toward the faster, lighter-weight platform instead.
Scoring your worksheet
Cost per hire for a role like this runs close to $1,200 on average for a nonexecutive position1, a number worth comparing against the cost of correcting a grading error after the fact. Walk through the five questions above for every new overseas hire, not just the first one in a given country, since collective agreement classification is role-specific and a coordinator hired six months after a director doesn't automatically inherit the same grading logic.
What to put in your own hiring runbook
Turn this worksheet into a standing checklist rather than a one-time exercise: which countries carry a mandatory collective agreement, which agreement applies to PR and communications roles specifically in each one, and who at your agency signs off on the grading before an offer goes out. New-business wins tend to compress hiring timelines, which is exactly when a rushed grading decision is most likely to happen, so having the checklist ready before the next win lands protects against exactly that pressure. Revisit the runbook whenever the agency opens staffing in a new country, since the collective agreement landscape doesn't generalize cleanly from one market to the next.
Record these items for each country in your hiring runbook:
- Whether a mandatory collective agreement applies, and which one covers PR and communications roles specifically.
- The job grade assigned to each role, with a named person at your agency signing off on it.
- The notice, severance and termination terms the agreement sets, which can be longer than what your template contract says.
- The pay floors and leave entitlements tied to that grade, which bind you for the whole employment.
- Whether the seat belongs to a standing team or a single-client engagement, since that affects which platform fits.
What Good Looks Like
A disciplined agency confirms whether a collective agreement applies to a role before hiring, checks the grading methodology for accuracy rather than accepting a default, and reviews termination terms for that grade before making a staffing decision.
Building The Capability (5-Stage Skill Ladder)
How to Get Started
Disclosure: We may earn a commission if you buy through some links on this page. It doesn't change what we recommend.
Deel fits fast-turnaround, single-client account roles once the collective agreement and grading questions have already been confirmed.
Remote's entity-owned structure suits standing regional teams carrying multiple accounts, where a more durable employment relationship pays off over years.
Frequently Asked Questions
Can our agency just write our own notice period into the employment contract instead?
Not if a collective agreement applies to the role and sets its own notice terms. In most jurisdictions with mandatory collective agreements, the statutory or sector terms override a conflicting contract clause, so a written notice period that's shorter than what the agreement requires generally isn't enforceable.
Does every role at a PR agency map to the same collective agreement in a given country?
Not necessarily. Roles can be classified differently depending on their actual duties and seniority, even within the same agency and country, so confirm the classification for each specific role rather than assuming one grading decision applies across the whole team.
What happens if we discover a role was under-graded after the person has already started?
You'll likely need to correct the grade going forward and may owe back pay or benefits for the gap, depending on local rules. Raise this with the platform's compliance team as soon as you suspect a grading issue rather than waiting for it to surface during a dispute.
Sources
Where we quote a benchmark, we show its source. Other figures in this guide are estimates or general guidance, so check them against your own numbers.
- Median cost-per-hire (SHRM 2025 Recruiting Executives Benchmarking). SHRM 2025 Recruiting Executives Benchmarking data brief (PDF), 2025.
Related Guides
How a PR Agency's Board Handled a Client Crisis
A worked example of how a strategic PR and communications agency's leadership documented its own decisions while managing a client crisis in real time.
PEO Options for a PR and Communications Agency
PR agencies run on contractor-heavy rosters and after-hours crisis response. Here's how Justworks and TriNet fit that always-on work pattern.
Vouch vs Embroker for Strategic PR and Communications Firms
Criteria a PR or communications agency owner should use to compare Vouch and Embroker for media liability and crisis advisory coverage.
Optery vs DeleteMe for PR Agency Principals
Direct answers for strategic PR and communications agency principals weighing Optery's automated removal against DeleteMe's human-run service.
Mercury vs Relay: Banking for a PR and Communications Agency
PR agencies run steady retainers alongside irregular event and crisis costs. A comparison of Mercury and Relay for that specific mix of cash needs.
When a Crisis Comms Lead Almost Walked: An Equity Case
A scenario walkthrough for equity-comparing Pulley and Carta after a senior crisis communications lead at a PR agency nearly left for a rival.